Application experience
LendingBase designs and hosts the branded journeys customers use from enquiry through settlement.
The company behind partner home-loan brands.
LendingBase is the technology and operating platform for partner-branded home loans. It brings the customer experience, workflows, compliance and settlement into one system under each partner brand.
LendingBaseThe model
01Partner brandyourbrand
The customer sees one brand: the partner’s. Enquiry, application, documents and status updates all carry it.02LendingBase operationLendingBase
LendingBase runs the operations of the mortgage broking.03Lender panel
The panel covers over 60 established Australian lenders.In-house capability
Technology, broking and compliance. One team.
Technology platform
Builds and operates the hosted platform, customer interfaces and workflow infrastructure.
Operations
Manages customer conversations, lender comparison, credit assistance and settlement.
Compliance controls
Disclosures and workflow controls stay connected to every partner program.
Principles
How we build and operate.
Shared ownership
Technology and compliance work toward the same customer and partner outcomes, with responsibility carried across the whole operation.
Clarity earns trust
Complex financial and regulatory work should be understandable to customers, partners and the people responsible for delivering it.
Build for responsibility
Product and operating decisions begin with the obligation to give customers careful, well-supported mortgage guidance.
Raise the standard
We challenge inherited ways of working and build a better home-loan experience from application through settlement.